Privacy Policy
Effective date: 22 October 2025
Last updated: 22 October 2025
At Marquis Wine Cellars Inc. we are committed to protecting your privacy and handling your personal information responsibly. This policy explains how we collect, use, and disclose personal information in compliance with British Columbia’s Personal Information Protection Act (PIPA) and other applicable laws.
Quick links
- Collection of personal information
- Use of personal information
- Advertising, analytics, and cookies
- Disclosure of personal information
- Security
- Access, correction, and withdrawal of consent
- Changes to this policy
- Contact us
1. Collection of personal information
We collect personal information that you provide when you:
- Create an account or make a purchase on our website
- Subscribe to our newsletter or promotional communications
- Contact us by phone, email, or in store
- Participate in promotions, surveys, or contests
Information may include:
- Name, billing and shipping address, email, and phone number
- Payment information processed by trusted third party providers
- Purchase history and wine preferences
- Account login details if applicable
We also collect non identifiable information automatically through cookies and analytics such as IP address, device, browser, and on site activity.
2. Use of personal information
We use personal information to:
- Process and fulfil orders and provide customer support
- Verify identity and manage accounts
- Recommend products and improve our services
- Comply with legal and regulatory requirements
- Send marketing communications if you have consented. You can unsubscribe any time.
3. Advertising, analytics, and cookies
We use tools such as Google Analytics 4 and Google Ads to understand website use and to show relevant ads. These tools use cookies or similar technologies that do not identify you directly. They help us measure marketing performance and improve our website. With your consent, we may securely share anonymized and hashed customer data with advertising platforms (such as Google or Meta) for the purpose of creating audience segments. This data cannot be used to personally identify you and is protected by encryption.
Your privacy choices:
- Manage Google Ads settings at adssettings.google.com
- Use your browser settings to block or delete cookies
- Opt out of Google Analytics with the browser add on from Google
4. Disclosure of personal information
We share personal information with trusted service providers who help us operate our business, including payment processing, delivery and logistics, website hosting, analytics, and email communications. These providers must protect your information and may only use it for our stated purposes.
We may disclose information if required to comply with law or a valid request from law enforcement or regulators.
5. Security
We use administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, use, or disclosure. Data transmitted online is protected with industry standard encryption.
6. Access, correction, and withdrawal of consent
You have the right to request access to your personal information, request corrections, and withdraw consent for marketing or certain data uses, subject to legal or contractual restrictions.
To make a request, please contact us using the details below. We will respond within time frames required by PIPA.
7. Changes to this policy
We may update this Privacy Policy to reflect changes in our practices, technology, or legal requirements. The effective date above shows when it was last updated.
8. Contact us
Marquis Wine Cellars Inc.
1034 Davie Street
Vancouver, British Columbia, Canada V6E 1M3
Tel: 604 684 0445
Email: website@marquis-wines.com
If you have questions about how we handle personal information, please reach out. We are happy to help.