Important Info About Canada Post Strike - New Shipping Options
Canada Post workers have issued strike notice to start on Friday, May 23 at 12 a.m. local time. Recipients in Vancouver, North Vancouver, West Vancouver, Burnaby, and Richmond are NOT affected by the strike. For affected areas, we may use a private courier to deliver your order. The cost of a private courier is higher than Canada Post, so this will incur additional charges.
If Your Delivery Area is Served by Canada Post:
1. Private Courier Delivery
- Please select "$35 - Regular Shipping to All Other Locations" at checkout
- Do not select "Free Shipping"
- There is no Priority option available
- Tracking info provided upon request
2. Hold Your Order
- Please select "In-store Pickup / Hold My Wine" at checkout under "Shipping Method"
- Please type "Hold my order" in the Delivery Instructions box at checkout. We can hold your order securely until the Canada Post strike is resolved.
- The shipping date is currently unknown, but we will provide updates as more information becomes available.
3. Cancel and Refund Your Order
If neither option works for you, we can process a full refund for your order.
We are committed to ensuring your experience remains seamless during this period of uncertainty. Thank you for your understanding and patience.